As I write this entry, I have no idea when it will be posted. Today, our phone line took a turn for the worse and is currently out of commission: no dial tone. As you may have already known, we’ve been experiencing large amounts of noise on our line caused by a storm many months ago. While it had only affected our ADSL connection, today’s problems effects everything. Apparently, some connection at the controle centrale has been severed and needs to be corrected. What this ultimately means is that for the time being, we have no way of making or receiving telephone calls and of course means that we have no Internet. As we forgot to activate international service on our Cingular cell phones, we’re reliant on the public telephones located in town. Nice, huh?
Overall, I’ve been very disappointed with France Telecom this break. We’ve been getting the run around and in addition, it just feels that they are incompetent. We’ve had two or three scheduled appointments to get us back on the grid but either they forget to bring the equipment or just don’t show up. It seems that 10 16, their telephone number has become permanently engraved in our recent call list! Oh well, here’s to hoping that we get a noise-free, reliable line in 2006.
An open-ended question to those of us still living in France. Has anyone had any experience with Neuf Telecom or Free? Our one year agreement with Wanadoo comes to an end during the first week of January and we’re interested in either reducing costs (neuf charges 14,99 euros a month for DSL in lieu of the 19,90 we’re paying now) or increasing service (Wanadoo Live? Freebox? Neufbox?). Any comments would be greatly appreciated! Merci.
Update: Looks like our telephone line/ADSL is back up, witnessed by this post.
Mathieu, thanks for the information. I’ll definitely suggest Free to my dad. Unfortunately Villefranche isn’t yet dégroupé’d (will English-ify that word) but anything is a step up from our current 512K setup. Looking forward to seeing your new site!
Aram Kudurshian on December 30th, 2005 at 01:35 pm
If you’re not in a “degroupé” area you can still have the internet access and the free phone calls (that’s what my parrents have).
Thanks for my website, but i’m not very yeasty at this moment, that’s not hurry! I really like your new design: simple & efficient!
Goodbye!
Mathieu Thouvenin on December 31st, 2005 at 06:24 am
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Hi aram,
I’m using Free since 2 years now and that’s a really great provider! And if you are in a “dégroupé” area you can also have unlimited phone calls from france to France, USA, Canada, Singapour,…. (http://adsl.free.fr/tel/tarifs/) and many free TV channels. I never had any problems with free. If you want more informations don’t hesitate to contact me by email!
Bye!
Mathieu Thouvenin on December 30th, 2005 at 12:59 pm